Terms and Conditions
Terms and Conditions for Pooja Services
Welcome to Vadakkupurathupattu, your trusted provider of pooja services at Vaikom Mahadeva Temple. By using our website and services, you agree to the following terms and conditions. Please read them carefully before proceeding with any booking.
1. Service Overview
Vadakkupurathupattu offers pooja services at Vaikom Mahadeva Temple designed to provide spiritual offerings and rituals according to the temple’s traditions. These services include custom pooja arrangements, rituals, and prayer offerings dedicated to the deity.
2. Booking Process
- All bookings must be made via our website or by contacting us directly through email or phone.
- Once a booking is confirmed, you will receive a confirmation email with the details of the pooja service, including date, time, and pooja specifics.
- You are responsible for ensuring that the correct details, such as the date and time of the pooja, are accurately provided during the booking process.
3. Payment Terms
- Payment for pooja services is required in advance to secure the booking.
- We accept payments through secure payment gateways available on our website. You will receive a payment confirmation once the transaction is successful.
- All payments are processed in the local currency, and you are responsible for any associated transaction fees or charges.
4. Cancellation and Rescheduling
- Cancellation Policy: You may cancel your booking up to 48 hours before the scheduled pooja time for a full refund. Cancellations within 48 hours of the pooja date will not be eligible for a refund.
- Rescheduling: If you wish to reschedule your pooja service, please contact us at least 48 hours in advance. We will make reasonable efforts to accommodate your new schedule, subject to availability.
5. Service Performance
- All pooja services will be conducted with the utmost care, respect, and devotion, in accordance with the rituals and traditions of Vaikom Mahadeva Temple.
- If you encounter any issues or dissatisfaction with the service, please contact us within 3 days after the pooja, and we will work with you to resolve the issue appropriately.
6. Liability and Indemnity
- Vadakkupurathupattu will not be held liable for any personal injury, property damage, or loss that occurs during the pooja service or as a result of using our services.
- By booking a pooja service, you agree to indemnify Vadakkupurathupattu from any claims, damages, or losses arising from your participation or involvement in the pooja service.
7. Privacy and Data Protection
- We respect your privacy and are committed to protecting your personal information. Any information provided during the booking process will be used solely for the purpose of fulfilling your service request.
- We will not share your personal details with third parties without your consent, except as required by law.
8. Force Majeure
- Vadakkupurathupattu is not responsible for any delay or failure in the performance of services due to events beyond our control, including but not limited to natural disasters, government actions, pandemics, or other unforeseen circumstances.
9. Intellectual Property
- All content, trademarks, logos, and intellectual property associated with Vadakkupurathupattu are the property of the business and are protected by copyright law.
- You may not reproduce, copy, or use any of our intellectual property without our express permission.
10. Changes to Terms and Conditions
- Vadakkupurathupattu reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on our website, and the revised Terms and Conditions will apply to all future bookings and services.
11. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of [your country or state], and any disputes arising from the use of our services will be resolved under the jurisdiction of [your jurisdiction].
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:
- Email: [Your Email Address]
- Phone: [Your Phone Number]
- Address: [Your Physical Address, if applicable]